Topic: Communication
May 26, 2010

Two openings—one wrong, one right

“Our goal, if we are to be real healers, is to welcome the patient, show interest and show concern—all in that one opening sentence,” Arnold Melnick, DO, writes.

July 1, 2009

Medicare: Communication or confusion?

Even as a fairly knowledgeable professional, I have great difficulty with the “information” Medicare provides and often do not understand it.