Taking the high road 5 ways to respond to negative comments on social media If we know that those reading and creating social media content have negativity bias, then it is no wonder that criticism sometimes occurs. Aug. 1, 2022MondayAugust 2022 issue What's Trending Hala Sabry, DO Dr. Sabry is a board-certified emergency medicine physician and the founder of the Physician Moms Group. Contact Dr. Sabry
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I don’t think one should respond or reply to negative comments We are not a restaurant to be reviewed. We are individuals of employed by a corporation. Maybe we need to go to the patients social media page and review them . Aug. 18, 2022, at 10:13 am Reply
I agree. This article was mainly on social media creators (not yelp or health grade reviews). We don’t have to respond at all as I mentioned in the article! If you do choose to respond, I offered a few options to think about. These are also just my opinions and expertise only – obviously everybody should do what they feel comfortable doing. Aug. 19, 2022, at 12:22 am Reply